Frequently Asked Questions about Caring for You

Each service has its time, but we adapt to be able to have the person you need when you need them.

Our selection process usually takes 2-3 days to choose the right person.

Of course, we offer you hourly, full-time elderly care and occasional accompaniment.

No, the employer is always the client.

But since we want to make the whole process as simple as possible, we offer you to take care of all the bureaucratic part through our labor service.

We offer services throughout the Community of Madrid including more remote areas such as Guadarrama, Villalba, El Escorial, Los Molinos or Torrelodones

We tell you all about it here and, if you need additional information, you can call us and we will explain it in more detail.

Count on us too! The caregivers we work with are also available for temporary replacements.

Yes, but our flexible commission is one of the lowest in the industry because the important thing for us is the well-being of our clients.

Our commission includes: selection of the right person according to the service requested, monitoring of the service, substitutions and any incident during the first year of service.

We speak of flexible commission because it varies depending on the service requested (by hours, intern service or a one-off service).

If you want to know more about our commission, just call us.

Frequently Asked Questions by Services

Frequently Asked Questions about Elderly Care Service

By law, caregivers who work as an intern have 2 hours a day for their own business.

If you have any questions about the internship service, you can ask us directly.

According to the 2021 Minimum Interprofessional Wage, the minimum wage for an intern worker is €1108 plus Social Security.

Request your personalized quote here.

Yes! We have a magnificent collaborator who is Accedan Accessibility, a leader in mobility services and rental of wheelchairs and stairlifts.

You can contact them here.

It is currently not possible for us to accept them because as a Placement Agency we do not have permission to do so.

Of course you do, you just have to call us and we will find the right person to be with him for the necessary hours.

Contact us here.

Yes, we have caregivers specialized in Rehabilitation of the Elderly to offer your family member comprehensive care.

You can request more information here.

Of course, we have nurses with extensive experience in palliative care to care for your family member in the best possible way in those difficult times.

Request information here.

Of course, our caregivers are qualified and have extensive experience in caring for seniors with Alzheimer’s.

They are also specialized in carrying out prevention and cognitive improvement exercises for elderly people with Alzheimer’s.

Frequently Asked Questions about Home and Office Cleaning Service

¡Por supuesto! Contamos con limpiadoras profesionales que se encargarán de dejar tu hogar reluciente después de cualquier tipo de reforma.

¡Por supuesto! We have professional cleaners who will take care of leaving your office or premises shiny after any type of renovation.

No, cleaning products and materials must be provided directly by the customer.

Of course! From Cuidarte Servicios Auxiliares we give all the cleaning professionals we work with their corresponding uniform and a Covid kit with everything they need to guarantee a safe and reliable service.

If both parties (cleaner and client) have agreed to do so, there would be no problem in carrying out the extra service requested.

We work with trusted caregivers, who have passed a demanding selection process; in order to offer you, with the greatest safety, the best care for the elderly, children and cleaning of the home or offices throughout the Community of Madrid.